SORRY, DUE TO DIFFICULTY WITH INTERNATIONAL SHIPPING, WE DO NOT GIVE REFUNDS ON ANY ORDERS THAT ARE SHIPPED OUT OF THE UNITED STATES WITH THE EXCEPTION OF CANADA. HOWEVER, IF THE PRODUCT IS RETURNED TO US, WE WILL REFUND THE COST OF THE PRODUCT BUT NOT THE SHIPPING COST. IN OUR EXPERIENCE, PRODUCTS DO ARRIVE EVENTUALLY BUT MAY TAKE THREE TO FOUR MONTHS TO BE DELIVERED.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
You can always contact us for any return question at firstname.lastname@example.org.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on sale items or gift cards.